Current processing/shipping times are 4-6 business days
- I ship all orders by USPS first class with tracking included, but priority or other rush shipping methods may be requested for an additional charge.
- In an effort to reduce waste through excess packaging, I ship multiple item orders in bulk, this is several items in one box. If you need individual gift boxes for each item please leave me a note during checkout.
- PLEASE NOTE, if your items shipped during a free shipping promotion, the address on file must be correct. If I purchase the shipping and the label needs to be corrected, the customer will be responsible for the corrected shipping price. NO EXCEPTIONS.
- International shipping is available, though tracking information is not available unless a priority shipping method is arranged.
- INTERNATIONAL ORDERS, please be advised that I complete all customs forms and pay all duties on my end. I am NOT responsible for VAT or other additional fees collected/required by your country's customs clearance. Please contact your local customs office to inquire whether an additional fee will be charged prior to ordering.
I want you to be 100% satisfied with your purchase! If for any reason you are not, please contact me within 14 days of receiving your item for a full refund or exchange. I offer lifetime size adjustments and repairs for any item purchased at Rustica Jewelry.
Please note, I do NOT accept returns on custom ordered items. I will accept an exchange on these items depending on the discrepancy.