Policies

I want you to be 100% satisfied with your purchase! If for any reason you are not, please contact me within 14 days of receiving your item for a full refund or exchange. I offer lifetime size adjustments and repairs for any item purchased at Rustica Jewelry.
Please note, I do NOT accept returns on custom ordered items. I will accept an exchange on these items depending on the discrepancy.

- Orders generally ship within 3-5 days of purchase, depending on the quantity of items ordered and season.

- I ship all orders by USPS first class with tracking included, but priority or other rush shippings may be requested for an additional charge.

- I do ship internationally as well, though tracking information is not available unless a priority shipping method is arranged.

- INTERNATIONAL ORDERS, please be advised that I complete all customs forms and pay all duties on my end. I am NOT responsible for VAT or other additional fees collected/required by your country's customs clearance. Please contact your local customs office to inquire whether an additional fee will be charged prior to ordering.